"Thanks for your help I will place my order with you soon."
- Charlie Saladino
"WOOHOO! Thank you so much! Have a great day!"
- Liza Hinkley
"Very convenient and straight forward website interface. Thanks very much for your assistance in determining the correct model."
- Ron Witzel
"Thank you very much. I really appreciate all of your help!!! All the best,"
- Sherri Browne
"Many thanks for your comments and assistance."
- Barry Stewart.
"Thanks Jim, the extra info is much appreciated. I'll be ordering one today."
- Ken Rider
"Thanks for your help! My customer's teak furniture will enjoy a fresh coat of oil! Have a safe & happy Holiday Season!"
- Jay Fogle
"By the way, the cable arrived today, thanks for the great service, we will put it in this weekend, in spite of the cold. We are planning on taking this boat down to Florida (on a trailer) at Christmas, so we have been trying to get everything done."
- Rich Brekus
"I can't thank you enough for your help... I will recommend you to all who ask... me about my boat, not only about your great prices but also now about how your company truly shines when they sell something and when a client needs help and you respond as you have. Thanks,"
- Gerry Norrell
"Order was received "safe & sound"... installed light on boat trailer, and it works like a champ! Thx for your help."
- John Madert
"Thanks so much for this information... I really do appreciate the help you have provided!"
- Diane McKelvey
"Thanks Jim! I didn't expect such a prompt reply..."
- Ed Gutgesell
"Just a note to say THANKS for the skegs! They arrived in time, and we're off to see if we can kayak in a semi straight line instead of a circle (: "
- Eileen Byrnes
"Thank you for your excellent service and follow up."
- Graham Breeze
"I ordered the part on Monday and received it on Wednesday. Great service! Thanks."
- Fred R. Keating
"Thanks very much, Jim. A pleasure doing business with you. Best regards,"
- Greg Namin
"Greetings! I just received the locking gas caps today. Thank you for the excellent service."
- Ray Francisco
"Hi, Got it yesterday - NOW THAT'S SERVICE !! Look forward to doing business again soon. Regards,"
- Mark Donaldson
"Your information was right on. I was able to place the order and have received the needed parts. Thank you for your help. I'll be sure to pass this on to my boating friends. In appreciation,"
- Tim Tracey
"Nice doing business with you again... In fall of 2002 Westport (Jon) helped retrieve my boat, a Tartan 27 yawl, from Port Henry where I bought it, prepared the trailer, and then Jon trailed it to me in Chicago. It was a good experience, all parts of it. Which is saying something, because so many things could have gone wrong... Now I am changing most of the hose clamps, and found that you have the best price for AWAB clamps I found. Already bought some from you not realizing ShipStore was Westport Marine. Now I am buying more clamps. And again nice ding business with you!"
- Mary Avellone
"This is the best Customer Service that I have ever received! Thank you for your efforts."
- Steve Morris
"Many thanks for your article about cleaning the boat, we found it very informative and plan to use your ideas on our boat that is nearly 30 years old and is in need of some TLC. Thanks again."
- Mrs. June Osborne
"You know, I love your newsletter! Thanks for all the good advice!"
- Heather Cameron
"Thank you. You guys are the best. Will keep you in mind for future purchases and speak highly of you to all my friends. Thanks again,"
- Alan DuBois
"Thanks. Just noticed you hail from Westport NY, I was just there over the weekend, my Grandmother lives just up the hill a bit from you. About time for that lake to defrost! Thanks again,"
- Sean MacDonough
"Thank you so much. I can't wait to get this boat out on the water. It's really nice. I can't believe the price you are selling this for. Thank you so much again for the fast service. It really is a great deal and honest great shipping as well."
- John Throop
"I just want to send you a quick thank you for price matching and the shipping upgrade. I will tell all my boating friends about this and thank you to your customer service people. Yours truly,"
- Joseph Jata
"Hi Jim. This is the best Customer Service that I have ever received! Thank you for your efforts. I have found the W546... Thanks again for your help."
- Steve Morris
"Dear Captain, Many thanks for your article about cleaning the boat, we found it very informative and plan to use your ideas on our boat that is nearly 30 years old and is in need of some T.L.C. Thanks again,"
- Mrs. June Osborne
"Just a quick note to thank you for the piece on your vacation to St. Thomas! It... felt as if I was transported off to a tropical paradise, even if just for a moment before I was cruelly pulled back to the reality of a busy business office with ringing phones and the chatter of office machines!... So, from this armchair traveler, many thanks on great article! I look forward to future issues of the ShipStore Beacon. Thanks for the work and have a great spring!"
- Jerry Forcier, Jr.
"Howdy from the High Desert in Southern California: We're still waiting for snow and YES it does snow here every now and then and sometime even alot. Then its snow tubes pulled behind the horses!!! Although I'm about to hit 60 in two years its still fun (as long as you have a good OLD horse!!! Great to receive your newsletters and keep them coming!"
- Yvonne Holden
"Our ShipStore t-shirts arrived yesterday. THANK YOU! They look quite nice--and we look forward to advertising for you! :-)"
- Kathryn and Enten Pfaltzgraff Eller
"Thanks very much. The boat has arrived!!! I appreciate your help..."
- Ron Troia
"Thank you! The item arrived this morning, was exactly what I needed... you are the only place I could find that carried it. So again, thank you!"
- Steve Byrd
"Oar locks received, Wednesday. Thank you. Outstanding service!"
- Salvatore Campo
"Thank you for responding and the additional savings. You are a pleasure to do business with."
"First of all it is absolutly amazing seeing your very fast time of responding. (Within Germany such questions need more than 3 days for answering)."
- Martin U. Seubold
"I greatly appreciate your going the extra step to help me locate this item... Again, thank you for your help which is rare to find these days, and I will definitely contact you and use ShipStore to purchase any boating needs I require in the future."
- Alan Morosoff
"Thanks for the quick reply. Your customer service has been awesome. The pool is good, too!"
- Nancy Paris
"I got them the other day... Thank you for your prompt service. I will be ordering again."
- Hal Clarke
"Thanks for the information. That got me what I needed. Really appreciate the help and I'll make sure that my next purchase is through your site!!"
- Tony Walker
"Great quick response... I'm impressed."
- Rod Harrison
"Thank you for your prompt attention to this matter. I did receive the oil yesterday. Your good customer service assures you another sale to me in the future."
- Mara Baxstrom
"Thanks so much for the info on the nautical flags. The web site you sent me is perfect for what I'm looking for. Again, thanks very much."
- Kevin Camson
"Thank you for all the GREAT information. You answered all of my questions perfectly. Thank you for the great directions too. Now I can take my boys fishing."
- Cerise Ivey
"Your advice and instruction to us "do-it-your-selfers"on how to repair our inflatables is a godsend and deeply appreciated. No where else on the entire internet is such in-depth information available, even from the manufacturers!! It says a lot about a company and it's staff, who while offering a particular service, at the same time gives away its valuable knowledge to teach others... This is the kind of company I want to do business with and tell my friends about!"
- Kevin Crawford
"Thanks for the fine service..."
- Bob Taylor
"Thanks for the info; it was right on. I recieved the outboard engine book on Mariner engines, it was excellent. It was a big help. Nice store on line keep up the great work."- Jim & Barb
"Received the Vortex. Thank you for having it in stock and for your great customer service."
- Ron McClure
"You folks are terrific! I just placed the order 8/6, hoping to receive the item by 8/10, and it was delivered this morning, 8/7! Thanks so much."
- Karen Frobel
"Your service has been outstanding! I Greatly appreciate your prompt reply, and I think you have a well organized user friendly site."
- Malcolm Sniher
"My order already arrived and I'm very happy. Thanks."
- Le Chat Sauvage (Dan)
"Y'all are great! The order was placed Monday evening and arrived today. We're impressed! The bronze wool is exactly what my husband wanted. He uses it in restoring Civil War-vintage swords. Most excellent. Thanks again! Great service."
"Unreal service... order processed Monday & I received it today... I guess that is UPS Overnight Ground... lol. Thank you."
"Received item in good order. Thank you for fast and professional service."
"Wow! You are terrific! I sent in a large order on Monday night, using your on-line system and it was delivered today, Wed, in Boston. Wow !! I will tell everyone I know, incredible! Thank you."
- Dale Hubbard
"Thanks Jim for your prompt response and plan to ship out today. Great customer service."
"Thanks for quick and honest service!
- Neal Wiley
"Hi Jim - great news! The engine control arrived this AM via UPS. The best news is that it is the same shifter that originally came with my boat (made in England in 1978)! Once again I really thank you for all your effort. Looking forward to doing more business with. Thanks again."
- Doug & Betty Brown
"Thank you for getting back to me so soon. I'll remember it the next time I need something."
"Thank you for your quick shipment. I really appreciate it. If you need any references you can count on me."
- Petru Anastase
"Hello Jim. Outstanding customer service. I need two more quarts of this same paint, and I have ordered it through your website. Many thanks. I am very impressed with Shipstore."
- Grey Perry
"Ordered Tuesday morning... delivered on Thursday, a few minutes ago! I'm impressed... You folks are something! Thanks for the speedy delivery. Have a good one."
- Bill Blitch
"Jim, the package arrived today. Thank you very much for your prompt help with this. This was my first order from ShipStore and I've bookmarked your site for my future marine needs."
"WOW! Ordered Wednesday Noon. UPS Ground delivered Friday 1 PM... WOW! Thanks for the excellent service. I buy most of my boat products from the web. Your service and price will certainly bring me back for repeat business. A very satisfied customer."
- John Miller
"You guys rock! It was a pleasure shopping with ShipStore.com. A happy customer."
"Jim, your prompt response had much to do with my order. Good service."
- Ted Zsirai
"Jim: Thanks for your attention and explanation... Because of your action we'll be back in the future. Thanks again."
- Bob Lehmkuhl
"You guys are just great! First, responding to my initial inquiry and then keeping up a dialogue and even involving the owner of Semco."
- Gene Nova
"I just wanted to say thank you for providing such great service to me. You sent my skeg out right away, even though it was a holiday week, and I received it promptly. I was thrilled to come home yesterday and receive it! I'm trying it out today--I can't wait... Anyway, thank you again, and I'll definitely not only return here to shop again, but I'm telling all my friends about your company."
- Sybil DeFord
"Write a book. It took me a long time to find good advice on inflatable boat repair and the stuff you provide is much better than most, if you can find it. Take a gold star out of petty cash. Good on you. Cheers."
- Terry Martin
"The drinkholder has been received today.
Thank you for the good and quick service!!
"I appreciate everything you have done this morning. My week should go a little better now.
"Thanks for your excellent follow-up.
Have a great weekend !"
"I am impressed.
"Anne, Thank you for getting this order to me so fast, I received it yesterday."
Thank you very much. People are going to hear about this. Great people.
Appreciate your help, thank you very much! Love service like this, I'll be sure to spread the word. Have a great evening.
What a perfect reply. This kind of direct answer to a direct question and candid honesty builds customer respect and loyalty.
I’ve already received my order. Fast shipping! I appreciate that! Thank you very much for the great deal and quick delivery!
package arrived today thanks a lot great service. Tony
Hi Anne, Thank you for your help and high quality of costumer service.
Aloha ! Keith
I want to thank you for all your effort on my behalf! Again--thanks for going above and beyond! Mary
Thank you so much for your help....excellent outstanding customer
service. I have ShipStore.com on my favorites and will continuing visiting
as well as recommend you to others.
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I loved the low price and really liked how your store was set up (especially all the information for customers)
Thanks for your quick response and excellent customer service. You can count on my loyalty.
Thank you very much indeed for your quick answer and the quality of your services.
Awesome !!! Thanks for all your help. This will get me back on the water sooner than I thought !!!!
Thank you for your great service. It was a pleasure to make business with you.
Customer service is the business. I will certainly use you for future purchases.
Thanks so much,
I know this was not a routine order, I have tried several other
suppliers and they eventually gave up trying to make contact with the manufacturer.
You made a customer today!!
We couldn't believe how fast this shipped! Wonderful service - would definitely use again!
No words necessary. Perfect sell. Thanks.
Outstanding customer service and great price; will shop again-Thanks!
excellent experience, would purchase from here again
it was very nice to deal with someone like this, thank you very much.
I bought from this seller because it is a actual brick and mortar marina and I had some trouble buying pumps from other sellers that were not. This paid off due to that I received a brand new pump in new condition. I have not installed it yet, but it was as described and shipped fast. thank you
THE SHIPSTORE IS VERY HONEST AND PROMPT, AFTER RECEIVING THE WRONG PRODUCT, DUE TO A MISTAKE ON AMAZON'S PART I CONTACTED THEM. THEY E-MAILED ME THE VERY NEXT DAY EXPLAINED THE PROBLEM AND SHIPPED THE RIGHT PRODUCT. THEY ALSO SENT ME A RETURN LABEL FOR THE FIRST PRODUCT. EVEN THOUGH THE PRODUCT I NEEDED WAS A LOT MORE EXPENSIVE THERE WAS NO EXTRA CHARGE, GREAT PEOPLE TO DEAL WITH.
This is what i call 1st class customer service. I knew i could depend on you to come through. Once again, thanks!!!
Thanks very much for your excellent service; it's nice to do business with a company that is so responsive! Annie
Thank you for responding so fast. You are very upstanding!! thanks
Wow Bob. I've never received such a thorough response to a tech question. I certainly be buying my products from you and I can't emphasize enough, how appreciative I am for that guidance you provided.
E-Mail email@example.com with any questions.